Our Service:
1. Fast Feedback Service: We promise that we will reply the customers within 24 hours, if it is on working time, we will reply immediately.
2. Long Term Customer Service:
1) We have the professional technical after-sales service group and offer the long term technical
support to to the customers.
We not only offer operation video but also offer English operation munual.
Besides, We will provide video-conference If customers require online service.
2)12 month warranty:
Within the guarantee period, we will send the spare parts for free if the machine have quality problems, excluding artificial damage , force majeure and transportation reason.
We also can send the technician to repair the machine under the customers' require, and the customers only pay round-trip ticket, accommodations and meal expenses, no need pay any
wages to the technician in this period.
Exceeded warranty:We keep all the service, but the customer need pay all the charges ,including spare parts and transportation cost.
Usage:
1.Adopt Germany SB double closed-loop motion control, motor with precise positioning performance in high-speed movement.
2.Using Japan COOMUSK servo control motor, not only increasing motor speed, but also simplifies the instrument and the PC-interface, PC machines and instruments through the USB line and S-Video cable to connect.
3.With granite platform ,newest stand column and worktable, look simple and generous.
4.Surface light formed by 40 groups independent light source, each group is constant current source driver and 200-step continuous variable.
5.With our company-specific CNC measuring software has greatly enhanced the efficiency measurement.